Legal
Privacy Policy
Last updated: June 2025
1. Who we are
Churchy ("we", "our", or "us") operates churchy.app — an AI-powered guest follow-up platform for churches. We take privacy seriously, especially given the personal nature of the data churches collect about guests.
2. What data we collect
We collect the following categories of data:
- Church account data: Name, email, church name, billing information provided during signup.
- Guest data (via Planning Center): Guest names, email addresses, phone numbers, and check-in records synced from your Planning Center account.
- Conversation data: SMS and email messages sent by Churchy and replies from guests.
- Usage data: Pages visited, features used, and performance metrics used to improve the product.
3. How we use your data
- To operate and deliver the Churchy service — sending follow-up messages, tracking engagement, and providing your dashboard.
- To improve and debug the product using anonymized usage analytics.
- To communicate with you about your account, billing, and product updates.
- We never sell your data or your guests' data to third parties.
4. Data storage and security
All data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Guest data is stored in the United States. We use industry-standard access controls and conduct regular security reviews.
5. Third-party services
Churchy integrates with the following third parties to deliver the service:
- Planning Center: Guest check-in and people data, accessed via OAuth with your permission.
- SMS/Email providers: Used to deliver follow-up messages on your behalf.
- Stripe: Payment processing. We do not store full card numbers.
6. Your rights
You may at any time:
- Request a copy of the data we hold about you or your guests.
- Request deletion of your account and associated data.
- Disconnect the Planning Center integration, which stops new data from syncing.
- Opt guests out of follow-up messages from within the dashboard.
To exercise these rights, email us at privacy@churchy.app.
7. Data retention
We retain guest data for as long as your church account is active. When you cancel, we delete your data within 30 days. Billing records are retained for 7 years as required by law.
8. Cookies
We use essential cookies to keep you logged in and maintain session state. We do not use advertising or tracking cookies.
9. Changes to this policy
We may update this policy as the product evolves. We'll notify you by email for material changes and always post the latest version here.
10. Contact
Questions? Email us at privacy@churchy.app or write to us at the address on file with your billing provider.